The Voices for Voices TV Show and Podcast Episode 57 with Guest, Dr. Brady Steineck

Welcome to the Voices for Voices podcast sponsored by Redwood Living

thank you for joining us today I am Justin Alan Hayes Founder and Executive

Director of Voices for Voices host and humanitarian you can learn more about Voices for

Voices on our Instagram, Facebook, and YouTube channel @voicesforvoices

and also on our website at voicesforvoices.org Voices for Voices is a 501c3 non-profit

charity organization that survives solely on donations so if you're able to

please consider heading over to Voices for Voices.org to help us continue our

mission and the goal and dream of mine to help three billion people over the

course of my lifetime and beyond or you can also send a donation to the

mailing address of Voices for Voices at 2388 Becket Circle Stow Ohio 44224

or we're also on the cash app at Voices for Voices are you or somebody you know looking for

a volunteer opportunity if so, you can reach out to us today via

email at president@voicesforvoices.org

now I founded Voices for Voices to provide a platform for folks that share their stories with others as we work to

break the stigma around mental health accessibility and disabilities while also helping them get the help

they need and also working with them to prepare or transition into the workforce

with the Voices for Voices Career Center where we connect Talent with opportunity

for both job Seekers and employers alike from coast to coast and in every

industry and job level and who can forget about merchandise the voices her voices merchandise shop

is finally up and running at voicesforvoices.org/shop

where shipping is always free and again all donations are 100 percent tax

deductible so we're pleased and excited to introduce today's guest he is a Central

Catholic alumni like myself and also a Walsh University

alumni and he is a family medicine physician at Community Health Care in

Louisville Ohio he's also the CEO at Community Healthcare Inc

so while you please join me in welcoming to the show Dr Brady Steineck thank you for joining us thanks for having me

Justin absolutely yeah, it's good to good to catch up and see you in person seeing a lot of great professional

developments and just excited for what's what you have coming up and what you

what you've done for our audience if you maybe talk a little bit about the career

of medicine how that piqued your interest and got you started the

schooling and you know what that what that's like for any individuals that might be interested in in medicine yeah

so well thank you it's really great being here with you I don't know if the audience knows this

we knew each other since we were about 13 or 14 years old playing baseball together growing up and so it's very

nice to be back with you being a physician is challenging um, but I love

it and it's something that is a huge calling on my life it's not just a job

it's kind of an it's an it's a vocation it's who I am as part of

our identity and I think if you ask most doctors that's how they feel and for me growing up I always had a lot of great

doctors in my life my pediatrician and others that I looked up to and when I

got into high school and Beyond I really liked life sciences and just the idea of

helping people and so as you know we played baseball together

so you know every kid thinks they're going to be a professional baseball player right or something like that and when I realized that I'm five foot six

and that that wasn't going to happen we had to go with plan B so in college I

ended up really liking biology chemistry physics and ended up doing a pre-med course at Akron and in that way I

ended up taking the med school admission test and then the way Medical School works for most programs is that after

you graduate from an undergraduate degree medical school is usually four years and so I went to neo-med that's

what it's called now Northeast Ohio Medical University it's over in Rootstown Ohio, so I went there for four

years and did General Medical Training graduated in 2008 and then Physicians

are not done at that point at that point then as a doctor you have to do what's called a residency which is training on

the job and it is into your specialty and so for me I went into family

medicine because I liked everything as a family doc, I get to see patients of all

ages birth to death and so I love that what I loved about it is

relationship building and getting able to being able to know my patients over

the long term and I love where I practice Louisville is just east of Canton where I grew up and so a lot of

my patients are family friends relatives people that, but I've known my whole life or people that friends of friends of

family members and so and I love as well being a little bit into a rural area

because just really love kind of that down-home Vibe of kind of knowing

everybody in the town everybody knowing me having multiple generations of patients

that we take care of, and which is really fun I just today I've visited a patient who is a we have four generations of

their family that come to my office for care and so you know it's crazy it's different stages of life we were having

a visit with her she's ninety-two talking about end-of-life planning for her and we have

her great grandson who's a few months old so I love that part of it

and so being a doc for me and going into medicine has been just an amazing journey and you know being able to look

yourself in the mirror and say hey my job is actually trying to help people it does a lot for you for your own mental

health as well and so yeah that's my journey kind of being a doctor where I how I came through and that's just the

start like you said a lot of other things going on as well yeah and

so when somebody thinks of a family physician, they might have a certain picture in their mind but what you do

is much more than that besides being there for all the all the life

events from multi-generations but not just seeing somebody at their annual

physical you and your organization that you lead, and you run does more

than that can you maybe talk about some of that expansion how that maybe came about yeah so, I was blessed in my

residency to start to meet some Physicians that worked for a company called Community Health Care several of them ended up being teachers

instructors and mentors to me and then I was introduced through them to the

founder and then CEO of the company Dr Rodney Ison who became an amazing influence on my life and is to this day

and Community Health Care is you know when you think of what medicine traditionally should be how it was

formed and what Dr Eisen did is truly the soul of what that is Dr Rice and was

the first person in his family to go to college as I am he grew up really in a

very rural poor dirt-poor type Farm in Kentucky and ended up in Ohio in school went to

medical school and ended up training at Barberton and ended up opening a practice after his training in the mid

Eighties in Canal Fulton Ohio and that's how Community Health Care began with one guy in one office and Through the Years and

through the 80s and 90s Community Health Care grew as his mission kind of spread which was the word the words in the in

the name of the company are true community and like you kind of mentioned in your question his goal and our

mission isn't that we're just treating the patient in front of us it's that we really are trying to care for the entire Community where our office is

and so Canal Fulton has done that it's grown to the point now we have seventeen locations in four counties and just an

amazing growth and amazing story and honestly, I think we're just getting started a few years ago 2013 2014 I was

at his house, my kids were jumping in his pool and he kind of drops this bomb on me where he says hey what do you think

about succeeding me as the CE oh yeah so after I dropped and picked up my jaw off the floor, I said well what does that

mean he said well you know he's had 30 years of experience to do that job, or I didn't and so he's like you're gonna

need extra training so as you mentioned I went to Walsh I started you know my free time yeah

went to Walsh on nights and weekends to get a business degree to learn you know

in medical school all you learn is how to treat a patient you don't learn how to how to do the other parts and so I

went to business school and after that and some other I did also some leadership training you know just

because you're good at taking care of patients doesn't mean you're a good leader and I'm still working on

leadership and management you can never be good enough you have to always improve but I went through leadership training through a company called giant

worldwide and so I did some intensive work on myself to get to the point

where I felt like I was at least had the tools to help me succeed in that job and so then God’s timing is pretty funny

because right in the beginning of 2020 I was approved by the board of Community Health Care to become the CEO and of

course nothing happened after that that was stressful, or it stressed our system or was you know as an independent

company was stressful to us but a few months later the world shut down and uh, so it was a very galvanizing time for us

we never closed at one office we continued to see patients in person

we didn't lay off one person and we ended up coming out of all that coveted chaos even stronger than we were

before and an extremely huge Testament to our team at Community Healthcare who really embodied the mission that Dr

Eisen started 38 years ago which was to take care of people so that's where we are now and we're at a we're kind of in

a growth phase where we feel like we've kind of really made some great advances

in providing high value care to our patients there's data that shows that patients of Community Health Care get

higher quality Care at a lower cost than the average patient in the nation does in fact much better so and so we're

using our model and our care which is a team-based model to go to other communities and you know that's our name

that's what our mission is and so our goal is to try to continue to take care of more people in the last since I

became the CEO we've opened a new office in Copley Ohio another one in Coventry and we're working on right now they're

doing renovations in North Canton for a third office there and so we have uh

desire and means to grow and we're hoping to take care of more people by doing that wow and so yeah just as you

go through that that Evolution you know somebody can envision coming into an organization being asked

to run and to lead it and be mentors to the staff as being something

that's what some people would love to want to do but then to have that opportunity you just spoke of the many

different areas that you had to work on yourself that you learn the medicine and

how to treat the patient but maybe how to speak to them in certain situations

when certain test results come back that's something that might not have been taught how

I guess how did you become it's not only just a leader but being able to talk to patients but also your

staff provide that that leadership because public speaking in general is

one of the most feared things of even doing this it's like oh my gosh cameras where do I look and all that but in

that doctor or patient in a team member that's also a high stress environment

because those are decisions and things that are really impacting people at a

human level of how they're going to progress, and I think the fir I think there's two parts to that and I think

you what you're saying is right on the thing is you have to have some

skills and some training in order to do some of those tasks but honestly what I think is more important than those is

the heart you have behind it I and it's sad to see or see or know of

colleagues or hear from patients situations that they've had with doctors

outside of Community Health Care where there was a lack of empathy or there was just you know and it's our system the

medical system is notoriously broken, and people are just shuttled through, and you know even people getting

diagnoses as serious as cancer are being kind of told and kind of left out with

no support and so I think you know you can mess up the mechanics of it if you

really do care and that in med school at least we are given tools to talk about bad news to patients both good and bad

um I think what you know what you were mentioning and what I mentioned previously is that having the tools also

to have one-on-one discussions with people who are working with you or for you so with your colleagues that's a

different kind of skill set and then you mentioned public speaking as a CEO I have to do that I get invited to do

things like this and I will tell you that's something that you can only get better at through practice and through

doing it multiple times and you guys have done so many of these like you can see you've probably have felt much more

comfortable doing it like we have a monthly meeting at Community Healthcare with all of our doctors and nurse practitioners and admin it's like eighty

people in a room and first year or so that I did that I was petrified and now

it's getting to the point where I feel a lot more comfortable doing it, I sometimes go up there without much

planning because I already kind of know what I want to say, and I know I don't worry about how I'm going to say it because it just I'm more comfortable and

it comes out better but again it's really figuring out okay what are what

are my strengths and weaknesses how can I augment my strengths but how do I work on the weaknesses that I have to be the

best I can be for others and that's if you have that heart of being for

everyone else being for patients first for your all of your staff and employees second and yourself third you usually

aren't going to make any bad mistakes that I've made or that I've

seen others make or that my mentor will say that he made was when those priorities or those steps get out of

whack okay so that's I think the heart of all of it sure and speaking about the heart you know

growing up having community support for yourself with family supporting you at every twist and

turn that came from Sports to school to test

family life and you've really you know taken that to heart I mean to

really say you've taken you know how you've been you've been treated and how that support rallied around you at all

aspects and you're not just thinking about yourself you're

thinking about others and when as you mentioned just talking about one

one specific conversation you can mess that up but if your heart you have

that passion and you love what you're doing, and you know that you have the tools and resources in place for

whatever that news may be that probably helps you sleep a little bit better at night knowing that okay I'm gonna be

delivering some tough news but I also know that we're going to have the resources available and that's

really key I think when you give someone like if it's a patient getting bad news if not just giving the news but being

able to offer the follow-up support is huge and that's where when I mentioned team care earlier at Community

Healthcare where I feel like we've been able to really push the needle forward because we have a pretty

comprehensive large and dynamic team that we employ for our Care community

health care is about half Physicians and half nurse practitioners, and I will tell you the nurse practitioner role what

they've brought to our teams has been an unbelievable asset to our patients and

they have a nurse practitioners by definition have a nursing background, so they have a lot of experience educating

patients talking with them counseling with them spending time with them and so

as they become practitioners who are able to do many of the things that a doctor can do, we can really hone in on

that skill set and what we've done at you know many places that employ nurse

practitioners kind of intentional with it they just give them the Overflow of whatever the doctor can't see and that

might be things that they aren't totally trained or comfortable doing that maybe they haven't seen and then they have to

come to the doctor for help and it becomes a big inefficient thing whereas what we've learned is the nurse

practitioners are amazing at handling chronic conditions and educating patients and spending that extra time

and so we actually task them with that we give them Wellness visits to do they are doing a lot of preventative

care and a lot of chronically ill people that aren't necessarily in crisis but need help an uncontrolled diabetic

patient a patient with a lot of mental health issues that needs to sit down and maybe we need to adjust medications or

someone with heart failure or lung disease that needs to learn more about how to self-manage they're able to take

those 30- and 40-minute appointments to do that and it frees up us doctors for the patient walking in with chest pain

or someone who's really acute and just getting into those nuts and bolts of how we run our practice it's been so

beneficial to see our patients respond to that to see that they know that there's not

only a doctor but a nurse practitioner and we employ other nurses that are what we call care managers that can help them

navigate the system outside of our office we actually employ from a mental health standpoint a licensed social

workers who can do Behavioral Health Management in our office oh great, so someone walks in a mental health crisis

that doesn't require the emergency room and isn't life-threatening we can literally walk them down the hall and

have them sit down with a mental health professional and then work on follow-up and so being able to put all of that in

one space around our patients has been an amazing thing and we get a lot less of them going out and getting those

stories of being swept through the system and so hopefully we can continue to build on that yeah

as the practice grows and changes, I know there's a lot of Dynamics to go in is

there maybe one or two areas where it's just exploding with

demand interest it where you can probably speak you know

what we it's been crazy but we've we feel like the amount of new patients coming into our facilities is growing

significantly and you know it could be that there's you know good word of mouth about our care, but I think also it's

just a demographic thing you know it we know that 10 000 Baby Boomers turn sixty-five every day and so we continue to get

people who need you know as they get more medical problems building up as they get older that need care we love

having multiple generational families so someone in their 30s or 40s is bringing

in their babies and their grandparents and everyone and you know that a lot that's kind of

the organic growth and then also as we acquire new offices are open new, we've had over a thousand new patients

in the community healthcare just so far in 2023 and so yeah and then my job as

one of the leaders is to figure out okay I need more Physicians how do we take care of these people so we keep trying

to grow with that so how is that aspect with recruiting and retention I

know every industry is a little bit different but from what you've seen so far in in

your leadership is it harder than you thought it would be

easier to find the talent and then obviously you know retain them yeah, I

will tell you know it depends on what position you're looking at right now at least from where we are in our

Market we have been able to recruit new Physicians to the area we've hired six or seven in the last year which is a

really big win for us being in Northeast Ohio we can't necessarily recruit based on weather or geography so, so it says

that you know we're emphasizing the right things because we're trying to give doctors the opportunity to do what

they went to medical school to do instead of being caught up in the system nurse practitioners we've been able to

recruit and hire and retain for us it's been harder, and I think it's

just a job market thing with more of the staff members in the office at the

office level it's been hard to find medical assistance and so we're looking at ways to become

more efficient with the staff that we have to do more things to retain them into just really up our recruiting to

get more involved in medical assisting schools get people more further up screen

Upstream when they're in their training and we host students and externs at our offices and almost all of those

things Med students residents nurse practitioners Mas stnas we try to again

as just from our mission of wanting to teach but also, it's a great recruiting tool as well because those students that

like what we do, and we like them and work with our culture can then come on, so it is challenging

um but you know, and I think it's not only finding enough people to do it but

also finding the right people and we're always trying to get better at doing that yeah what keeps you up at night

besides your family and illnesses and a child being sick and those

types of things from a business standpoint you feel like you're in a good spot where

you have an idea of what's going to happen or what's coming down the pike in

most instances obviously there's going to be curveballs that get thrown in there but I'm just curious from you know

I never asked I never talked a physician about I wouldn't wonder from that perspective because there's so many

balls and so many different hats that you're wearing yeah, I think when you look at Health Care in our country

Primary Care is in a very good position because first of all there's a huge shortage, they estimate that there's up

to a 30 000 primary care physicians shortage right now in the United States and it's only going to get worse because

a lot of those are baby boomer type generation of sixty plus year old Physicians who are probably going to

look at retiring so we're facing a huge Exodus from medicine and you're seeing in the

on the medical school side less people wanting to do primary care which is sad because I really do think it's an

amazing career path so that's why not only do the nurse practitioners bring something that we want and that we

actively recruit but sometimes it's out of necessity as well because we don't have enough Physicians either, so you know when you look at but when

you look at the future Primary Care is very set up very well Medicare itself is

really focusing on Primary Care as the driver of better value in our country I

think it's well known that even though we are the richest country in the world we provide some of the least valuable Health Care very wasteful and again when

I mention high quality and low cost we are trying to get that waste out of the system for our patients we don't want

them doing unnecessary testing or seeing six different doctors one for every different body part when maybe we could

handle four of those six things and keep them in one place and so

um we are in a good position that way however like you said there are curve balls and there's always changes in

reimbursement or changes in demographics or you know some kind of

new notice from Medicare that says there's going to be a totally different payment model and so yes, we try to stay

very much ahead of those things and try to position ourselves so that we're still going to be here to serve our

patients along into the future community health care itself with the amazing team that we have we're in a very good

position but you know you have to stay on the bicycle and getting staying ahead

of that every day or else you can fall behind yeah thank you for going in such

such detail we have a few minutes left at two areas if you're able toto

touch on one is your thoughts on it maybe doesn't have to be on you know

the overdose and in the actual method that the overdoses are happening even

just here in Northeast Ohio have you seen in your practice uh

any I guess any shifts from when you took over to now

yeah, I think I think you're mentioning like opioid crisis and overdoses I think you know it is really sad to see

uh it is definitely when I was in my training15 years ago it was a lot different

than it is now it is sad, and I've had I have had patience that

um overdosed and died and as a as a physician you know we try the best that

we can try to identify people that need help unfortunately there's such a stigma around it that a lot of patients

are aren't forthcoming or just aren't in a place they want to share or don't think they need to or don't know they

have a problem or just don't want us to know any of that and so there's times where we really don't know that

something like that's going on with our patients and you know we want to be that resource that they can come to for help

not always able to do that and I think that's one of the challenges of our system and I think I think that's a

societal Challenge from you know for our government for our society for everything from you know the federal

government down to the state and local level how are we going to handle this what are the kind of things we need

to do as a society to decrease what's going on with this and there aren't

any easy answers that's for sure oh yeah it yeah, it's just it's tough to

talk about it and think about and with my own mental health of everything you just said of not wanting people to

find out not wanting to believe it being a man in the relationship like you can't

have feelings and all those different things just myself and like oh I

don't I don't I don't need to see somebody and then it's like at that last minute like oh my gosh like yeah, I

need to see something but I don't know where to turn and sometimes there's referrals where it's like oh well, we can

we can't see you because you're not dying right now, we'll see in two months yeah and that's where I think your

organization and what you're doing is so it’s so key and it has a niche to be

able to as you mentioned walk in the door diagnose something's happening and be

able to see somebody that day because even if somebody's not in crisis that that minute, they might be near that and

just to talk to somebody and I know for my experience just when people hear

therapy they're like oh my gosh I don't want to go to therapy I'm like all you do is just talk about like the last three weeks like what I did it makes you

feel better now had I known that you know 15 years ago I wouldn't have had to

go through some of the things and experience but to be able to be in a position like you are to

have that those resources and do the best you can I think in today's society and where as you were

talking about some Physicians there's in that transaction mentally comment like let's get as many in as we

can yeah here's the news okay and then there's that void between getting the news and then okay but do I need to see

somebody and I can't get a hold of them and or you're bringing that all together and truly yeah and that's one thing we

don't want to do right is whether it's just you need to see a specialist for something or yes, you're

having a mental health crisis or you're having a life-threatening disease we want to be able to walk you through the

next steps and being able to reassure people like you said that don't feel like they're allowed or able to

express themselves or are able to truly be vulnerable that's where I feel

like primary care has an advantage because we can build that relationship where someone can say you know what I

don't trust anyone else to say this but I can trust you and we try to get to that point and again people everybody's

different and some docs get there with patients sooner than others but that's what I if you ask a lot of

primary care docs and ones that I work with why they do this I think it's that relationship to get to that point is

the key for someone to actually say you know doc I've been this is I want to

tell you something that's been going on for a long time and I didn't wasn't able to say now it till that's kind of the Pinnacle of that

Primary Care relationship because then you can say okay that's amazing, I'm so glad you were able to say that to me

first thing you need to hear from me is I am here for you I'm not judging you and I'm here to help

second is we're going to do this together and I'm not going to abandon you if you can if you can make someone

feel that and then back it up that's huge and again like you said you can't

do that you can't say that if you're going to say call this person and they when you do, they say we'll

see you in three months okay were you really there with me like can I really get help and that's the

challenge of the system because once if it's something that we don't provide within our walls we do have to rely on outside people and that's where we

try our best to find great Partners to work with and try to make sure we have a network to help people awesome so

excited to have you with us to hear your experience to talk about all the exciting things with you your

organization for audience that wants to check out more about you your organization job opportunities where can

they find that yeah, our community healthcare Incorporated has a very

active social media account on Facebook and LinkedIn so you can apply

for job openings on that on those links there our website is chci.com

Community Healthcare Incorporated and yeah, we love to interact with people so reach out great thank you so much for

coming in thanks for having me absolutely yeah this is great yeah and again thank you to our audience for also

joining us today on the Voices for Voices TV show and podcasts because we

are a TV show as well as the audio version so I want to let our audience

know that in case they've checked us out on audio, but they want to check us out on video and TV they can do that and

a big thank you to classmate alumni fellow alumni for coming in today

talking and just real plain English about what he what he's done the

career side of it as well as the people and then citizen side of you know

bringing all those things together and not being afraid to go out and get training and Leadership and being able

to work with the patients not just delivering news or having a visit but

being able to be with them kind of birth till death as Dr. Steineck mentioned so

until next time I'm Justin Alan Hayes I hope you have a great day and be a voice

for you or somebody in need [Music] [Applause]

[Music]

Please donate to Voices for Voices, a 501c3 nonprofit charity today at: https://www.voicesforvoices.org/shop/p/donate


#thankyou #justinalanhayes #501c3nonprofit #charity #charityfundraiser #organization #podcast #recoveryispossible #nonprofit #mentalhealthmatters #advocate #disabilityinclusion #stigmafree #erastour #taylorswift #taylor #youbelongwithme #maroon5 #memories #music #guitar #studio #singing #voices #sing #epic #alternative #recovery #accessibility #501c3nonprofit #501c3 #abrandnewday #sponsor #legacy #voicesforvoices #thanksbrain #podcast #faith #mentalhealth #mary #jesus #christmas #holidays #motherteresa #survivor #motherangelica #angels #ewtn #stjudes #donatetoday #givingtuesday #givetoday #donate #support #share #gift #human #goingviral #viral #news #media #mentalhealthishealth #theinterview #interview #art #expression #arttherapy #suicideawareness #depression #anxiety
#mentalillness #ronaldmcdonaldhouse #2023 #gala #substancefree
#sleep #nutrition #nontoxicpeople #foofighters #davegrohl #davidgrohl
#taylorhawkins #chesterbennington #linkinpark #recoveryjourney #mensmentalhealth #podcast #project #video #voicesforvoices #501c3 #501c3nonprofit #nonprofit #acceptingdonations #trendingnow #share #addiction #recovery #mentalhealth #addictionrecovery #love #sober #sobriety #soberlife #recoveryispossible #depression #anxiety #mentalhealthawareness #wedorecover #onedayatatime#healing #health #ukraine #standwithukraine

Previous
Previous

Episode 58 with Guest, David McCartney (Data/Addiction)

Next
Next

Episode 56 with Guest, James Anderson